Returns

RETURNS & EXCHANGES
We want you to love your Fia Martinii piece as much as we loved creating it. If for any reason it isn’t quite right, we offer returns or exchanges on full-priced items in their original condition.

To be eligible for a return or exchange:
  • Items must be unworn, unwashed, and with all original tags attached
  • Returns must be requested within 14 days of receiving your order
  • All returns require a proof of purchase

HOW TO REQUEST A RETURN

  1. Contact our team at fia@fiamartinii.com with your order number and reason for return.

  2. We’ll provide you with a return authorisation and instructions.

  3. Once your item arrives back to us and passes inspection, we’ll process your refund or exchange.

PLEASE NOTE
  • Original shipping charges are non-refundable
  • Customers are responsible for return shipping costs, unless the item is faulty
  • Sale items are final sale and cannot be returned or exchanged
  • For international returns, any customs duties or import taxes paid are non-refundable

FAULTY ITEMS
We take great pride in the craftsmanship of every Fia Martinii piece. If you believe your item is faulty, please contact us immediately so we can make it right.